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SAP Northern User Forum

Richard Martin, Digital Director of Arco chairs the SAP Northern User Forum taking place at Oulton Hall in Leeds.

The agenda covers the journey to S/4HANA and moving critical applications to the cloud. Eurocell and Yorkshire Water will be sharing their experiences to date. SAP together with joint sponsors The Birchman Group and CSI will also host a roundtable session and encourage Q&A throughout the day.


08.30 Registrations
09.30 Welcome & Introductions by the Chair
10.00 Session 1
10.30 Session 2
11.00 Session 3
11.30 Networking break
12.00 Session 4
12.30 Session 5
13.00 Lunch
14.00 Depart at leisure

Table A: Rupert O’Halloran & Stefanie Höedl, SAP

Head of Customer Experience Pre-Sales UK&I
A lot of SAP ERP customers only know SAP CRM and more recently SAP C4C. SAP is strategically building the most comprehensive and holistic capability for its customers. To effectively manage every aspect of their customer-facing activity through SAP Customer Experience. These capabilities enable SAP’s customers to have a significant advantage over their competitors. The ability to compete in the most effective way, dealing with disruption, new data privacy laws, and ever-changing customer expectation. Rupert’s session will walk through some of these challenges and show how SAP adds business value at every stage.

Table B: Anas Bakhit & Laura Redhead, The Birchman Group

Applications Consultant / Business Development Manager
The Birchman Group is a SAP Gold Partner and winner of SAP’s Pinnacle Award for the voice works application. They are an international operation that provides consulting services, solutions and managed services. They work with a wide variety of organisations with a special focus on fashion retail in the UK. As a lighthouse Partner for SAP Cloud, clients trust them to provide independent and professional expertise. Topics include ‘how to plot your path to S/4HANA’ and the suite of Fiori applications available. Investigate how your customer can reap the rewards of C4C in 2019.

Table C: Colin Brain & David Hayward, Yorkshire Water

SAP Software Architect
Colin will share a snapshot of the Business Intelligence Solution in place at Yorkshire Water. They are utilising the power of S/4HANA with BusinessObjects and combining Fiori Elements within the proposition. Yorkshire Water’s SAP Centre of Expertise has aided the business in their award-winning transformation programme. A large part of the business is geared towards the ‘go live’ in April 2019. Colin will provide a perspective on exactly where you need to be immediately prior to implementation.

Table D: Mark Vargo & Stephen Hill, CSI

Chief Technology Officer / Solution Architect
As an Enterprise Performance Partner, Gold SAP and Platinum IBM Partner, CSI manages SAP clients’ journey to the cloud; public, private or hybrid. CSI migrates all applications, no matter how complex, to the most appropriate cloud architecture. With a direct connection to the world’s leading public clouds, CSI provides the most secure and highest performing cloud solution. CSI will share insights around how they are helping clients find an edge against their competition. They optimise digital performance and provide data and applications on-demand – including SAP S/4HANA, C4C, Business Objects and more.

Table E: Wayne Green, Eurocell

Head of ICT/SAP Project Manager
Eurocell is a leading manufacturer, distributor and recycler of building products. Wayne is a longstanding member of the SAP Northern User Forum and occasional guest Chair. He is responsible for 1100 SAP users across 200 remote locations including 180 retail outlets. He implemented the original SAP System at Eurocell in partnership with CSI. Wayne will share his plans for engaging the future, including utilising the most significant of the Fiori applications. Find out why he is putting Fiori first in 2019.



28th March 2019

8:30 am - 2:00 pm

Oulton Hall
Rothwell Lane
LS26 8HN