Is your IT a Headache?

Businesses expect CIOs to find ways to respond more quickly to market changes. You’re expected to know how IT will improve services or help operate more efficiently in an increasingly competitive market.

At the same time, cyber security and data protection challenges remain front and centre – especially as you start to modernise systems and embrace the potential of new technologies.

Achieving better outcomes is hard enough, but if you’re an enterprise business in a highly-regulated market it’s even more of a challenge. Even for the most capable IT professional.

This is where CSI can help. Our high-performance team specialise in helping CIOs harness the power of IBM and potential of the cloud. So whether you need to get more from your current systems & applications, to future-proof your IT, keep your data safe – or all of these… the best outcome is to talk to CSI first.

Trends Affecting CIOs in Today’s Market

The ‘2022 State of the CIO’ report surveyed over a thousand IT leaders who confirmed this duality. 73% of respondents reported that modernising infrastructure and applications and leading change efforts are expected to remain an important part of the CIO mandate in the future.

But 63% are also anticipating they will be spending a fair amount of time on day-to-day duties, from security management to improving IT operations and performance. Even with the emphasis on governance and operational excellence, CIOs are still considered digital innovation leaders.

CIOs remain the go-to people for steering technology decisions, no matter whether their primary focus is transformative or operational.


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Key Trends 

# 1. Lost Visibility & Control

The balancing act is complicated by the growing trend for a great percentage of the IT budget to live outside the CIO’s direct influence. 86% of responding companies to this year’s research said other groups outside of IT have the responsibility for their own technology investments. In most cases, a line of business department investigates and evaluates possible tech solutions to its particular issues and confirms with IT prior to purchase.

#2. Shadow IT On the Rise

In other cases – and especially as employees continue working remotely and with the rapid growth of public cloud services – use of shadow IT is growing, and IT leaders have to weigh the pros and cons of unauthorised technology use. Most users have more interaction with technology in their private lives than when at work. Under the impact of social media, online shopping and banking and streaming entertainment, users expect consumer experiences from all apps and corporate IT can struggle to meet this demand.

#3. Finding Great IT Skills is Tough

The Covid-19 pandemic triggered shifts in employment which made an already competitive market for talent even more demanding. A short-term solution is for companies to pay a premium to hire and retain skills, but in a rapidly evolving tech landscape, this isn’t a sustainable approach and companies can face a mismatch between existing skills and strategic direction.

To compete in the digital economy, enterprises need to innovate with software, and this places greater strain on the cloud application developer skills shortage. As a result, access to application modernisation expertise is often quoted as the biggest factor in delaying the digital transformation journey.

#4. Haunted by a Legacy

Mission-critical legacy systems pose two major challenges for technology executives: they want to squeeze all the value they can out of the technology, but they also recognise that they need to integrate legacy applications into new functionality. Of course, the first pressure complicates the second. Even when an existing application or platform is retained, the application modernisation journey can start by surrounding existing applications with new innovative cloud-native services.

For example, a bank can complement a core system that provides services for deposits, withdrawals and balance inquiries with a cloud-based location service to find the nearest ATM. A legacy system doesn’t have to act as an anchor preventing a company from taking advantage of cloud-native efficiency and flexibility.


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CSI’s experts have over 900 years of combined experience supporting and managing IBM Power Systems.

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of CSI employees are in client-facing roles, providing best in class customer service.


CSI’s history of innovation has earned us credibility as a reliable, trusted partner of choice around the world.

Align IT and Your Business Into One Strategy.

Contact one of our specialists and we’ll help you connect the scattered dots between your IT strategy and where your business is going.

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