Azure Managed Services Tailored to Your Business Goals.

Transitioning to the cloud is a journey, not a destination. Whether you are migrating legacy workloads or optimising a cloud-native environment, CSI provides the technical depth and strategic oversight required to succeed with our Azure Managed Services.

As a Microsoft Solutions Partner and Microsoft Cloud Solution Provider (CSP), CSI adds value to your cloud experience through support services, billing flexibility and expert advice from our team. Our Azure managed services ensure that your Microsoft cloud platform delivers the promised advantages of scalability and agility—plus managing costs and maintaining the high levels of security and compliance demanded in highly regulated industries.

CSI delivers key Azure managed services to customers.

Azure Managed Services, Explained

 

 

CSI's Azure Managed Services Explained

Azure Managed Services Overview

Azure Managed Services provide ongoing operational management, security, optimisation, and support for your Azure platform.

Our managed service model is aligned to the Microsoft Cloud Adoption Framework and is built around governance, security, reliability, and continuous improvement.

Rather than your internal IT team spending hours on routine server patching, cost monitoring, or security updates, we take responsibility for the day‑to‑day running of your cloud environment so your teams can focus on innovation and business outcomes.

  • Infrastructure Management: Continuous optimization of VMs, storage, and networking.
  • Proactive Security: 24/7 threat detection and compliance auditing (Essential for FCA or GDPR standards).
  • Cost Management (FinOps): Ensuring you aren’t paying for “ghost” resources or oversized instances.
  • Expert Support: Instant access to Azure-certified architects without the overhead of hiring in-house.

 

Azure Managed Services Approach

Our Azure Managed Services Approach

Design once. Operate confidently. Improve continuously.

We deliver Azure Managed Services using proven landing zone architectures, clearly defined responsibilities, and service levels tailored to your environment.

Our approach includes:

  • Enterprise‑ready Azure Landing Zones for management and workloads
  • Configurable service templates aligned to your operational requirements
  • A managed service model covering governance, operations, and security

Browse Our Azure Support Areas

Cost Optimisation & FinOps

Structured Azure cost governance using a FinOps operating model to optimise spend, improve cost predictability, and enforce financial accountability across cloud resources.

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Managed Cloud Operations

Proactive monitoring, incident management, and service request handling to keep your Azure environment stable and performant, supported by 24×7 service desk options.

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Service Management & Reporting

Regular service reviews, reporting packs, and roadmap sessions to ensure your Azure platform continues to align with business goals and evolving requirements.

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Security & Identity Management

Continuous security posture management across Azure and Microsoft Entra ID, including secure score optimisation, identity governance, backup management, and disaster recovery testing.

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Modernise & Migrate

End‑to‑end support for modernising legacy platforms and migrating workloads to Azure. This includes application and infrastructure assessments, migration planning, execution, and post‑migration optimisation to ensure performance, security, and cost efficiency.

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Microsoft Support

Seamless integration with Microsoft Unified or Premier Support, including escalation management, coordination with Microsoft engineers, and advocacy to accelerate issue resolution and reduce operational risk.

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HOW WE UNLOCK EVEN MORE VALUE 

Extended Azure Services

Our Azure Managed Services can be extended with specialist, workload‑specific services to support your wider Microsoft Cloud estate and evolving business needs.

Explore common service requirements

 

Azure Virtual Desktop (AVD)

Ongoing management, image updates, and performance optimisation for secure hybrid and remote working

Modernisation & Migration services

Project‑led support to refactor, migrate, or retire legacy platforms alongside your managed Azure environment

DevOps & Automation

CI/CD pipelines, infrastructure‑as‑code, and operational automation to improve delivery speed and consistency

Data protection & backup management

Azure‑native backup, recovery, and resilience services aligned to business recovery objectives

SQL & database services

Management and optimisation of Azure SQL and database workloads

Microsoft 365 & Copilot services

Optional management and optimisation of adjacent Microsoft Cloud services

Benefits of our Azure Managed Services.

Our Azure Managed Services are designed to deliver more than operational support — they help you realise continuous value from your Microsoft Cloud investment.

Key Benefits ↓

  • Improved reliability and performance
    Proactive monitoring, incident management, and continuous optimisation help ensure your Azure services remain stable, performant, and available
  • Predictable and optimised cloud costs
    FinOps‑led cost governance improves visibility, accountability, and cost control across your Azure estate, helping you avoid unexpected spend.
  • Reduced operational burden
    We take ownership of day‑to‑day cloud operations, freeing internal teams to focus on innovation, transformation, and business priorities.
  • Access to Azure expertise
    Benefit from specialist Azure skills, proven architectures, and direct alignment with Microsoft frameworks without the overhead of building in‑house capability.
  • A platform that evolves with your business
    Regular service reviews and roadmap planning ensure your Azure environment continues to adapt as your technology and business needs change.

The decision to move to the new Microsoft Azure cloud environment saw the Society increase our application performance, cost-effectiveness and reliability. Following the successful cloud migration, we are looking forward to a strong future relationship as we continue to grow and invest in our digital future.

Jonathan Harwood, Head of IT, Darlington Building Society Darlington Building Society

Ready to optimise and manage your Azure platform?

Whether you want to regain better control over cloud billing, want to understand how AI and automations can improve your environment, or need help benchmarking your IT for the next step into modernisation, we can help. Get in touch with one of our specialists and we can help you unlock the cloud.

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