retail IT support

Get ahead of competition with retail IT support.

Disruption, customer demand, a global pandemic – change is nothing new to retail. Critical to retailers is agility required to quickly adapt, which makes all the difference in a competitive marketplace that’s rapidly going ‘online’.

The last few years have been economically challenging for retailers with increasingly more customer experiences happening online. Physical retail stores rely on digital infrastructure, where employees need to be paid on time, customer data needs tightly securing, and every transaction counts.

After decades of partnering with many global retailers and renowned brands found in every home, CSI’s retail specialists deliver market-leading, cost-effective, highly secure and integrated IT support. Whether that’s to a global store with a wide digital footprint needing cybersecurity best practice, or a brand trying to reduce time to value from embracing digital technologies, we understand the unique challenges that retailers face.

Nowadays, retail technology trends are pushing towards powerful digital customer engagements and e-commerce to safer workplaces and more agile operations and supply chains. More and more, retailers want to onboard new technologies without the IT burdens to unlock more resilient business models.

A Different Conversation Starts Here →

Over the last few years, more brands have become digital, invested in ways to reengage and retain customers, and to focus on resilience and agility. Yet, modernising and remaining competitive is no small feat.

Get ahead of your competition, retain customers and attract new ones, and remain operationally agile at all times with our managed retail IT support.  It takes less than 2 minutes to complete our form and we’ll reach out within 24 hours to help!

Let’s talk challenges for retailers.

In the last decade, the retail landscape has dramatically changed, whether that’s across real estate, or digitally. At CSI, we have been a part of those transformations, helping build better businesses using technologies to secure, scale, and optimise retailers nationwide and beyond. Our retail specialists start with a different kind of conversation – we address your most pressing challenges first.

As an award-winning MSP (managed services partner), we enable retailers to access fully managed services around technologies from the likes IBM, Microsoft, and Dell. To better understand how IT can help retailers get ahead of the competition, we tailor solutions to you fit your requirements and tackle your biggest challenges.

IT support for retail

Compared to other sectors, retailers have to deal with the daily challenge of cyber threats, cloud optimisation, regulatory headwinds, data growth, online customer experiences, and so much more. In all cases, IT services can support retailers by simplifying technologies.

Some of the most costly challenges focus on becoming a sustainable retailer, utilising hybrid cloud, and harnessing AI.