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How A Wealth Management Firm Migrated to its New Data Centre in a Week.

Even with the most relevant, high-profile cautionary tales, the challenges and risks that regulated industries face cannot be underestimated.

Nowadays, every business shares the challenge of navigating an increasingly complex landscape of threats. Whether a sophisticated cybercrime, a matter of tightening compliance, a market with growing competition, or even a troubled supply chain – leading businesses are increasingly being defined by their resilience toward risk.

With a substantial reputation in the US and with operations spread across the UK, this wealth management company has been ambitiously scaling its market territories and presence in 2022.

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time taken to migrate to a new data centre.

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the number of third parties that needed to be coordinated to complete the migration.

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circuits modelled for the project.

Provider Pains.

Where CSI was already hosting a similar wealth management firm as part of the CSI PowerCloud environment, our team was approached with the challenge of executing an effective exit from their existing data centre. But this was no typical exit.

The relationship emerged between the wealth management firm and CSI only after a UK data centre provider became troubled with financial difficulties, leaving them at risk. Within short notice, our client was given two options: either re-sign into a larger, costly agreement to retain tenancy in their existing data centre, or leave.

The challenge with a typical data centre migration project is the lead time, which sits anywhere between 6 -12 months for planning and completion. Longer project completion times are often associated with the complications of wiring circuits and arrangements with telecoms providers.

Time is a precious resource in any migration project. But it was also one of largest challenges that they faced. A project with these timescales can lead to undesirable downtime and disruption, delaying normal business operations.

 

 

 

 

Wealth firm

 

 

 

 

 


PROJECT HIGHLIGHT: 

A migration project of this scale can take up to 12 months. But CSI’s specialists delivered a turnaround in under a week. 


 

Executing a Timely Migration.

CSI planned, procured, and moved the wealth management firm’s full DR infrastructure, moving away from the troubles with their existing provider, and securing available capacity within the new data centre inside a week. CSI’s deep expertise and committed professionals worked around the clock to ensure project completion in record time.

Working on cabling, circuit connections, cross-connects and coordinating movers – CSI worked with our client to deliver a data centre migration within short notice over the Easter bank holiday period. Strategically planned to align with the April long weekend, CSI helped the firm to take advantage of the natural downtime in the market.

Commencing on Good Friday, and aware of the four-day market closure, CSI’s experts mobilised all relevant equipment to the new data centre that same evening. The next day – after switching over to the new data centre – the firm was fully operational again, re-syncing back to its production.

Despite the speed of turnaround, there was no service degradation, downtime or disruption, especially when it comes to the experiences of their internal users, clients or the markets they operate in.

Going Beyond “Lift & Shift”

A textbook “lift and shift” with an expedited timeline, our data centre migration was technically impressive, moving the firm between environments within a week. But a migration project of this scope, where a client operates tightly regulated workloads within FCA compliance, has no room for error.

Routine “lifting” of IT is not without its risks. Back up failures, non-compliance with FCA regulations, and strict data integrity – these are just a few of the risks involved in a migration project of this nature, especially when timescales are shortened below the project average of 12 months.

CSI’s experts not only helped de-risk the project, but the lift and shift was unnoticeable to the client, their customers, and the wider market.

 

Going beyond a traditional lift and shift, however, CSI’s reputation for bespoke, comprehensive service coverage ensured that technical work could be reinforced with the most relevant and beneficial professional services (including project management, liaison, and overall governance).

Managing a team of third parties, CSI was able to align project management with technical work to ensure effortless migration between environments.

By delivering a migration project and aligning it with relevant service coverage, CSI has been able to support the firm as they transitioned away from risk and moved into a more supportive IT environment.

our client

OUR CLIENT

Our client is a large, global wealth management firm, helping wealth managers and their customers with complicated financial needs to navigate the market.

Customers range from high-net-worth investors with complex needs to, in some cases, institutions, such as pension funds.

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