A PERPETUAL EDGE ON THREAT

How CSI is enabling one of Europe’s largest medical testing companies to stay one step ahead of cyber-attacks and get a perpetual edge on threat.

Our client: Synlab Group is a market leader in diagnostic services for human and veterinary medicine, performing over 450 million tests each year. In the UK it partners with the NHS to deliver high-quality, cost-effective pathology services.

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Context

Synlab operates in a high-stakes, round-the-clock environment where very little margin for error exists. Breaches that affect availability of compute go beyond reputational risk to having life and death consequences for patients across the NHS.

Goal

With some tests performed while patients are mid-operation, continuity of availability is a critical requirement. Consequently, the goal was to reduce threat of cyber-related outages to near zero.

Challenge

As a result of both acquisition and organic growth, Synlab’s network of labs span the UK. While infrastructure across its sites vary, transmitting sensitive patient data to clinicians needs to be reliable, immediate and above all secure.

CSI’S EXPERTISE AND AI-POWERED MANAGED CYBER SERVICE MEANT WE HAD ADVANCED WARNING ABOUT THE WANNACRY MALWARE
TWO DAYS BEFORE IT WAS REPORTED. WE WERE FULLY PROTECTED AGAINST THE THREAT AND THE FOLLOW-UP PETYA ATTACK.

Charles Lilley, IT Director, Synlab Group

Solution

Building on an established enterprise partnership of 5 years, CSI identified the need to target the risk presented by zero-day threats. Via our AI-driven threat protection we deployed Cylance software to neutralise advanced threats.

Outcomes

Synlab has significantly reduced its exposure to morphing risk. The scalable AI-threat solution can expand as threat escalates. The real-time ability to identify tell-tale patterns before they become attacks means that Synlab now has a perpetual edge on threat.

SYNLAB OUTCOMES DASHBOARD

1/3

While one in three NHS trusts were impacted by the WannaCry attack Synlab was unaffected

£1.57M

Synlab avoided any costs associated with the attack which were on average £1.57m

99.98%

Throughout WannaCry, Petya and subsequent cyber-attacks, Synlab’s critical compute availability has remained consistently above 99.98%