With the introduction of the first enterprise systems decades ago, large companies depend on software applications to provide critical business services. From supply chains to customer relationships, business processes are managed by complex software that can deliver impressive benefits.
Unfortunately, enterprise applications don’t always work seamlessly and information builds up in silos instead of being shared across an organisation. While technology promises greater efficiencies, if data needs to be repeatedly ported between applications, business operations become less productive.
CSI can provide a flexible framework of best practices, governance and thought leadership to integrate applications, and in turn increase return on investment and create reusable business services.