Support Overview

IBM’s maintenance offerings are modular and scalable allowing you to customise the service you require today and in the future.

Supporting business-critical, high availability system requirements, you can enhance and upgrade base offerings. This includes hardware and software maintenance, or support line through additional service offerings, such as Proactive Support for Power Systems, Warranty/Maintenance Service Upgrades, and Committed Services.

IBM Technology Support Services (TSS)

Your single point of support for heterogeneous IT environments

As a single point of contact, TSS manages all support processes including availability management, supplier & contract management, asset & lifecycle management.

By leveraging our existing footprint, our alliance relations, and by creating a customized risk vs cost profile, TSS can save up to 20% support costs from day one.

Cut your IT budget without sacrificing services and support

Find out how CSI’s proven audit services will help you spend less on IBM software and hardware maintenance without having to move to third-party support.