Hardware Maintenance

Enjoy the simplicity of single-point accountability the next time you have to deal with hardware problems.

The IBM hardware maintenance services portfolio offers a range of customisable hardware support services for IBM and multi-vendor systems, resolving hardware issues quickly.

By drawing on our infrastructure and technical expertise, your maintenance and support needs are covered.

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  • Provide hardware defect support for IBM products
  • Minimise costly downtime and protect against outages
  • Access to IBM Intellectual Property e.g. Firmware updates
  • Provide capabilities for automated monitoring and service ticket opening, “Home Call” functionality
  • Enable accelerated recovery
  • Access knowledge pool of support specialists
  • Benefits of Hardware Maintenance
    • Provide hardware defect support for IBM products
    • Minimise costly downtime and protect against outages
    • Access to IBM Intellectual Property e.g. Firmware updates
    • Provide capabilities for automated monitoring and service ticket opening, “Home Call” functionality
    • Enable accelerated recovery
    • Access knowledge pool of support specialists