24×7 Proactive Monitoring Services

Your IT infrastructure and cloud environments need round-the-clock monitoring so that any issues can be solved before they become a challenge.

CSI’s cloud and infrastructure monitoring services ensure that your workloads, applications, and infrastructure keep running without failure.

CSI provides comprehensive monitoring, compliance reporting, patching, troubleshooting and ongoing operational insights with incident response direct from our 24×7 Network Operations Centres (NOC) and Security Operations Centres (SOC) located in Birmingham, UK and Chattanooga, USA.

We know how important data security and data residency is, so we provide these services locally to UK and US clients, and leverage the same global policies aligned with services delivered from our country based operations and security teams.

Cloud monitoring and management services

Cloud monitoring and management services cover your complete infrastructure stack including applications. These customisable services include:

• basic infrastructure management
• advanced infrastructure monitoring
• alerting/alarms with response SLAs
• database monitoring
• application performance monitoring
• log analytics
• alerting

Benefits of Cloud and Infrastructure Monitoring

CSI takes care of patching, monitoring, and troubleshooting all backed by our rock-solid 24×7 SLA. Our cloud and infrastructure monitoring and security services provide a number of additional benefits, including:

• Reduced downtime and optimal security posture
• Remote monitoring
• Asset management
• Predictive maintenance
• Cloud management and Infrastructure as Code (IAC) orchestration
• Best-of-breed automation capabilities (spanning Windows, Linux, AIX and IBM Power Systems)
• Automation of repetitive operations and script triggers for proactively responding to events
• Active monitoring of utilisation and access times with continued ‘right-sizing’ of instances and uptime
• Pre-emptive and proactive health, capacity and resource usage tracking by different workloads
• Customised data collection, threshold levels, and notifications
• Real-time alert management and advanced AI Operations capabilities

For more details about our Cloud and Infrastructure Monitoring Services, download the flyer:

Cloud and Infrastructure Monitoring flyer