A perpetual edge on innovation

Dell Technologies’ story began with two technology companies and one shared vision: to provide greater access to technology for people around the world.

Dell Technologies is instrumental in changing the digital landscape the world over, fuelled by the desire to drive human progress through technology.

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The journey began over a generation ago with founder Michael Dell reinventing how computers were manufactured and delivered. Around the same time, Richard Egan and Roger Marino started EMC to deliver data storage solutions scalable to the enterprise level.

In September 2016, Dell and EMC joined forces in the largest technology merger in history to become Dell Technologies uniting seven technology leaders – Dell, Dell EMC, Pivotal, RSA, Secureworks, Virtustream and VMware. One company with the power to drive digital transformation.

CSI is a Gold Partner of Dell Technologies.

We design, deploy and manage technology across their portfolio ranging from hyper-converged infrastructure through to the data protection suite and vast array of storage solutions such as Isilon, VMAX, XtremIO and Unity.

Our client, a specialised biological research institute, was developing high performance, novel DNA/RNA sequencing technology that needed to be accessible and easy to use. The same solution provides real-time analysis for agriculture, food and water surveillance.


The existing EMC VNX unified storage system was performing well but had been superseded by a later model in the vendor portfolio, and was only deployed in one site. The refresh cycle introduced an opportunity to modernise with technology from a proven partner and to upgrade to a high-availability environment across the two sites. The third-party backup service limited restore performance – the client wanted to bring the backup infrastructure under greater control while still benefitting from a managed service.


CSI presented the customer with options from vendors other than the incumbent, which subsequently further highlighted the strengths in pursuing a Dell Technologies solution. The solitary VNX was replaced with a pair of Dell EMC Unity storage systems, replicating VMware virtual machines between sites, instantly elevating the business’ disaster recovery capability.

A pair of Dell EMC Data Domain appliances were implemented at the two sites, deduplicating, compressing and replicating backup data managed by Dell EMC Avamar.

The Cloud Tier function is used to automatically migrate historical backup copies onto the ECS object storage for cost-efficient long-term retention deduplicated on disk. Data protection is fully managed by our Helix Protect enterprise service.


Disaster recovery no longer relies solely on the backup solution, with data immediately available from mirrored virtual machines at either site. Where recovery from a backup is required, data is now swiftly recoverable from locally deployed backup appliances rather than via the WAN.

The Helix Protect backup service, which includes daily reports and quarterly service reviews, assures the client that data is being protected and that the infrastructure can scale to the ongoing data growth.

The use of existing on-premise object storage for long-term retention further brings costs under control.


UK-led research reduced the time taken to sequence the human genome from 10 years to a single day


Siteless digital clinical trials show a 20% reduction in time required by collected patient data through wearable IoT devices


Assuming a 3 billion letter human genome length. and an average depth of coverage of x30, storing one genome requires 90 GB of disk space