Looking to replace or upgrade your PBX? - Computer System Integration

Looking to replace or upgrade your PBX?

Why invest in old technology when digital is just round the corner?

With IP Telephony solutions from CSI, businesses can take advantage of their existing infrastructure and deploy IP Telephony to deliver improved customer service, reduced telecomms costs and increased efficiency.

A better communications experience

Improved customer service is critical for any business. By deploying IP Telephony, organisations can combine voice and data networks, providing a whole host of features and benefits, improving both the client and employee experience.

The Business Experience

Future proof technology that maximises investment in existing IT infrastructure
Centrally managed from one single point, improving network management and streamlining support
Increased bandwidth utilisation
Enables integration of business applications with communications
Free site to site, remote to site, home to site calls. A great opportunity to reduce costs
Built on industry standard SIP (Session Initiation Protocol) to enable easy application integration
Simple to install and rapid time to value
Reduce telephone ‘ping pong’, connect your customers to who they need to speak to when they want to speak to them

The Employee Experience

Ability to have your office phone with you at all times – any location
Direct dial from your email applications (Outlook/Lotus Notes
Know where your colleagues are at any time
Safe in the knowledge that you can pick up that important call
Quick and simple telephone conferencing without the need to pre-book
Log in and take office calls at home without the need to waste mobile and home call charges
Voice mail as standard together with email integration