To complement your existing technical and IT team, CSI offer a managed service for your SAP system landscape. This service is targeted at smaller companies looking to reduce the ownership costs for running their SAP systems. Based on just a small amount of hours per week, (typically 3-4 per SAP solution, i.e. ERP), a proactive monitoring service can be established to proactively monitor your system to ensure maximum system availability and reliability, giving peace of mind. A sample of tasks covered in the service is as follows:

• Weekly checks of the system to prevent errors and issues
• Review of Earlywatch reports and implementation of recommendations
• Report sent to management for trends and review of any changes
• Performance review
• BASIS Housekeeping jobs review and actions
• Review of system logs for all OS, database and application

For more information on this service, please click here.