Solution Manager evolved from ASAP (Accelerated SAP) which was first used in 1996 to assist in implementations; it has now evolved to Solution Manager 7.0 (renamed in May 2008 from 4.0). Solution Manager is a mandatory system for new SAP releases and upgrading to ERP 6 and above and is used for the management and approval of support packages, stacks and Enhancement packs for the landscape. CSI use solution manager for the monitoring and support desk for our SAP implementations. Solution Manager can be used for the full lifecycle of SAP solutions covering implementations, operations and optimisation. The key benefits of solution manager for the SAP technical landscape and application management include the following:

• SAP Solution and centralised system monitoring
• Solution reporting
• Service level reporting
• SAP Earlywatch reporting and action

CSI have setup and deployed centralised monitoring and administration through customers Solution Manager systems.

Find out more by emailing Tim Broomhead or contact CSI on 01623 726300