CSI

Rapid Commerce is a fully managed service designed specifically for the retail industry providing a rapid and affordable eCommerce solution. As a managed service, CSI will provide the software, hardware, infrastructure, support and ongoing maintenance for the site, enabling your organisation to concentrate on more pressing business challenges other than the day to day management of a 24/7 website.

• Increased sales
• Improved customer experience
• Reduced implementation costs and risks
• Reduced time to market
• Rapid return

The direct route to online success.

Design

eCommerce sites need to project the look and feel of your corporate brand. Our team of designers will work alongside your marketing department to design a website that reflects your brand and image. We will work towards making sure your website flows smoothly with key focus place on site navigation, customer experience and site customisation.

From the outset, you will be supplied a project manager to control, review and move forward the design and deployment of your solution. This one point of contact remains consistent throughout the RapidCommerce lifecycle.

Integration

Communication and automation between business applications is critical to successful online trading. RapidCommerce provides full integration with merchandising, ERP, CRM, Order Processing & Fulfillment systems as well as third party/partner applications.

For retailers who have more than one retail channel, CSI can work towards a fully integrated multi-channel strategy that will unite all your channels, using applications providing coherent, accurate and realtime customer data.

For more advanced functionality, from marketing methodologies, warehouse & logistics, returns and refunds to search engine optimisation (SEO) and customer buying trends/analysis reporting, CSI can help retailers meet their online goals and objectives.

Results

RapidCommerce gives control of your eCommerce function back to the business. Business users will be able to manage the online experience without relying on in-house development or external agencies.

Our rapid design, deployment and results will help your business speed the route to achieving a measureable return on investment. Our RapidCommerce solution can be designed and implemented within a matter of weeks and with a fixed cost per month, you can stay in control of your website budget.

• No further software/hardware/resource investment
• No hardware purchases
• No ongoing maintenance & support costs
• No web/ecommerce skills required

Features

Sell	Search & Compare	Purchase & Process	Management	Services & Support
Web sales catalogue	Shopping basket	Checkout	Registration	Website content
What's new promotion	Wish list	Address book	Profile maintenance	Catalogue management
Catalogue maintenance	Quick search	Online payment	Order/delivery status	Inventory management
Flexible pricing	Favourites	Authorisation	Analytics & Reports	24x365x7 help desk support
Promotion & offers	Re-order pad	Order acknowledge	Security	Site maintenance
Back-office product catalogue & price book		Order acceptance